Privacy Policy

Last updated: August 11, 2026

Gothic Stitch Archive operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”).

Gothic Stitch Archive is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase or other transaction through the Services, or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described below.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies or can reasonably be linked to you or another person.

Personal information does not include information collected anonymously or de-identified so that it cannot identify or reasonably be linked to you.

Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from this information:

• Contact details, including your name, address, billing address, shipping address, telephone number, and email address.
• Financial information, including payment card information, financial account information, transaction details, form of payment, payment confirmation, and other payment details.
• Account information, including your username, password, security questions, preferences, and settings.
• Transaction information, including items you view, place in your cart, add to your wishlist, purchase, return, exchange, or cancel, as well as your previous transactions.
• Communications with us, including information provided when you submit a customer-support inquiry or otherwise contact us.
• Device information, including information about your device, browser, network connection, IP address, and other unique identifiers.
• Usage information, including information about how and when you interact with or navigate the Services.

Sources of Personal Information

We may collect personal information from the following sources:

• Directly from you, including when you create an account, visit or use the Services, communicate with us, place an order, or otherwise provide personal information.
• Automatically through the Services, including from your device when you visit our website or use our products or services, and through cookies and similar technologies.
• From service providers, including when they provide technology or process personal information on our behalf.
• From business partners and other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use personal information for the following purposes.

Providing, Tailoring, and Improving the Services

We use personal information to provide the Services, including to:

• Perform our contract with you.
• Process payments.
• Fulfill and ship orders.
• Remember your preferences and products you may be interested in.
• Send notifications relating to your account or orders.
• Process purchases, returns, exchanges, cancellations, and other transactions.
• Create, maintain, and manage your account.
• Facilitate returns and exchanges.
• Enable you to post reviews.
• Provide customer support.
• Create a customized shopping experience.
• Recommend products related to your interests or previous purchases.
• Improve and develop the Services.

Marketing and Advertising

We may use personal information for marketing and promotional purposes, including to:

• Send marketing, advertising, and promotional communications by email, text message, or postal mail.
• Show advertisements for products or services on the Services or other websites.
• Personalize advertising based on products you viewed, purchased, or added to your cart and other activity on the Services.

Security and Fraud Prevention

We use personal information to authenticate accounts, provide a secure payment and shopping experience, detect and investigate potentially fraudulent, illegal, unsafe, or malicious activity, protect public safety, and secure the Services.

If you register an account, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password, or other access details with anyone.

Communicating With You

We use personal information to provide customer support, respond to inquiries, provide effective services, and maintain our business relationship with you.

Legal Reasons

We may use personal information to comply with applicable law or respond to valid legal processes, including requests from law-enforcement agencies or government authorities.

We may also use personal information to investigate or participate in civil discovery, actual or potential litigation, or other legal proceedings, and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose personal information to third parties for legitimate purposes and subject to this Privacy Policy. These circumstances may include:

• With Shopify, vendors, and other third parties that perform services on our behalf, including IT management, payment processing, analytics, customer support, cloud storage, order fulfillment, and shipping.
• With business and marketing partners that provide marketing services or advertising.
• When you direct or request us to disclose information, or otherwise consent to disclosure, including when shipping products or using social-media widgets or login integrations.
• With affiliates or companies within our corporate group.
• In connection with a business transaction, such as a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets.
• To comply with applicable legal obligations, subpoenas, court orders, search warrants, or similar requests.
• To enforce applicable terms, policies, or agreements.
• To protect or defend the Services, our rights, or the rights, safety, and property of our customers or others.

Depending on where you reside, you may have the right to direct us not to disclose information for targeted advertising based on your activity across different merchants, websites, or online services.

You may exercise available opt-out rights through any privacy-choices link displayed on the Services or by contacting us using the information provided below.

Relationship With Shopify

The Services are hosted by Shopify, which collects and processes personal information relating to your access to and use of the Services in order to provide and improve the Services.

Information submitted through the Services may be transmitted to and shared with Shopify and other service providers located in countries outside your place of residence.

To help protect, operate, grow, and improve our business, we may use Shopify features that incorporate information obtained from your interactions with our store, Shopify, and other merchants.

When Shopify processes personal information for its own purposes, Shopify is responsible for that processing, including responding to requests concerning the applicable privacy rights.

To learn more about Shopify’s processing of personal information and your available rights, visit:

https://privacy.shopify.com/en

Third-Party Websites and Links

The Services may contain links to websites or online platforms operated by third parties.

If you follow a link to a website that is not affiliated with or controlled by us, you should review that website’s privacy policy, security practices, and terms.

We do not guarantee and are not responsible for the privacy, security, accuracy, completeness, reliability, or content of third-party websites or services.

Information provided through public or semi-public areas, including third-party social-media platforms, may be visible to other users and may be used by those users or third parties.

The inclusion of a third-party link does not necessarily imply our endorsement of that third party, its platform, or its content.

Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in their jurisdiction.

If you are the parent or guardian of a child who has provided personal information to us, contact us using the details below to request its deletion.

As of the date of this Privacy Policy, we do not have actual knowledge that we sell or share, as those terms are defined under applicable law, personal information belonging to individuals under 16 years of age.

Security and Retention of Your Information

No security measures are perfect or impenetrable, and we cannot guarantee absolute security.

Information transmitted to us may not be secure while in transit. We recommend that you do not use unsecured channels to send sensitive or confidential information.

How long we retain personal information depends on several factors, including whether it is required to:

• Maintain your account.
• Provide the Services.
• Complete transactions.
• Comply with legal, tax, accounting, or regulatory obligations.
• Resolve disputes.
• Prevent fraud.
• Enforce contracts, terms, or policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights concerning your personal information.

These rights are not absolute, may apply only in certain circumstances, and may be limited or declined where permitted by law.

Right to Access or Know

You may have the right to request access to the personal information we hold about you.

Right to Delete

You may have the right to request deletion of personal information we maintain about you.

Right to Correct

You may have the right to request correction of inaccurate personal information.

Right to Data Portability

You may have the right to receive a copy of certain personal information and, in some circumstances, request that it be transferred to a third party.

Right to Opt Out of Sale, Sharing, or Targeted Advertising

Depending on where you reside, you may have the right to opt out of the “sale” or “sharing” of personal information or processing for purposes considered “targeted advertising” under applicable privacy laws.

You may exercise available opt-out rights through the privacy options displayed on the Services or by contacting us.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, we will treat it as an opt-out request where required by applicable law for the browser and device used to access the website.

If the device sending the signal can be associated with a Shopify account, the request may also be applied to that account.

To learn more about Global Privacy Control, visit:

https://globalprivacycontrol.org

Other than Global Privacy Control, we do not currently recognize other “Do Not Track” signals sent by browsers or devices.

Managing Communication Preferences

We may send promotional emails. You may stop receiving these communications at any time by using the unsubscribe option included in our emails.

If you unsubscribe from promotional communications, we may still send non-promotional messages relating to your account, orders, transactions, customer-support requests, or changes to the Services.

Exercising Your Rights

You may exercise available rights through the options displayed on the Services or by contacting us using the information provided below.

To learn more about how Shopify processes personal information and the rights available for data processed by Shopify, visit:

https://privacy.shopify.com/en

We will not discriminate against you for exercising your privacy rights.

We may need to verify your identity before processing a request, as permitted or required by applicable law.

Where permitted, you may designate an authorized agent to submit a request on your behalf. Before accepting a request from an agent, we may require proof that you authorized the agent to act for you and may ask you to verify your identity directly with us.

We will respond to valid requests within the time required by applicable law.

Complaints

If you have a complaint about how we process personal information, contact us using the details below.

Depending on where you reside, you may also have the right to appeal our decision or lodge a complaint with your local data-protection authority.

International Transfers

We may transfer, store, and process personal information outside the country where you reside.

If personal information is transferred outside the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms where required, such as the European Commission’s Standard Contractual Clauses, equivalent contracts issued by the relevant United Kingdom authority, or another legally recognized transfer mechanism.

Changes to This Privacy Policy

We may update this Privacy Policy periodically, including to reflect changes to our practices or for operational, legal, or regulatory reasons.

We will post the revised Privacy Policy on this website, update the “Last updated” date, and provide any additional notice required by applicable law.

Contact

If you have questions about our privacy practices or this Privacy Policy, or would like to exercise any available privacy rights, contact us at:

Gothic Stitch Archive

Telephone: +1 954-995-3864
Email: support@gothicstitcharchive.com
Address: 1550 E Lorilyn Avenue, Unit 1, Las Vegas, NV 89119, United States